Customer satisfaction and service excellence have become more and more important in the globalised competitive environment in which corporates find themselves.
Communicating directly and immediately with customers and service providers have is a high priority for corporates who place the needs and concerns of their customers first.
All South African employers are compelled by law to have a protected disclosure mechanism in place through which employees can report unlawful or irregular conduct by employers and co-workers.
Working with a range of designers we create the most appropriate mechanism for any size company and make sure that complaints are handled within prescribed timelines and in the most professional way possible.
Catering for all three spheres of government, we design the best and most affordable tool to alert government and authorities of service delivery problems and bring impediments to service delivery, such as corruption and waste, to the attention of the relevant authorities.
Our solutions make it possible for alerts to be sent immediately and can include images and locations of the problems they wish to report.